I WANT TO KNOW HOW YOU CAN HELP ME
Who we are
Justice Centre Hong Kong is an independent, non-governmental organisation with a small team of inhouse lawyers, psychotherapists, social welfare caseworkers, and human rights advocates.
Who we can help
We can help you:
- If you are a refugee or migrant in Hong Kong, and
- you are afraid that something bad might happen to you in your home country, or
- you are afraid that something bad might happen to you in Hong Kong, or
- you are being forced to do something you don’t want to do in Hong Kong.
How we can help
Legal & Social Welfare Information
We can offer information about:
- How to make a claim for protection in Hong Kong under the Unified Screening Mechanism (USM).
- How to prepare your case; what to do and what to expect during/after you have made your protection claim.
- What to do if your protection claim has been rejected by HK Immigration and/or the Torture Claims Appeal Board/Non-refoulement Claims Petition Office.
- Your rights in Hong Kong, including your rights in relation to immigration, legal advice, the police, food, housing, healthcare, education, employment, getting married and having a family.
- How to find a lawyer to help you with your protection claim and other issues.
- Immigration options other than the USM, including dependent visas, voluntary repatriation, immigration to other countries, and leaving Hong Kong.
If you are looking for information about the USM process, please visit our HK Asylum Guide. For information that is not covered by the HK Asylum Guide or if you would like to speak to a Justice Centre caseworker, please contact us to make an appointment.
*We have continued to operate throughout the pandemic. For legal information and support during Covid-19 office closures, please email us at firstname.lastname@example.org or send us a message on +852 6575 8245 (text message or WhatsApp) between 9:30am and 6:00pm from Monday to Friday.
In-depth Legal Support
We are a small team, and can offer in-depth support to a limited number of people.
Our in-depth legal support includes a dedicated caseworker who will support you to prepare your case, and ensure you receive high quality legal representation throughout the USM process and other proceedings.
Whether we can offer you in-depth legal support depends on a number of factors including: whether or not you already have a lawyer; what stage of the process you are at; whether you are able to understand and navigate the USM process yourself; whether you are particularly vulnerable and may need extract help.
Once you have met with a Justice Centre caseworker, she or he will let you know whether we can provide you with in-depth legal support.
If you are looking for legal support, please contact us to make an appointment.
Social Welfare Support
We offer in-depth social welfare support to a limited number of people. We focus on ensuring that your basic needs are met, including shelter and healthcare as well as education for your children.
If your protection claim has been substantiated, we may be able to help you with your permission to work application.
If you are afraid of being hurt by someone in Hong Kong, we will help you find a safe place where you can then consider your options.
Where we cannot provide you with the support you need, we will help you find another organisation who can support you in Hong Kong.
If you are looking for social welfare support, please contact us to make an appointment.
We offer counselling to a limited number of people. The counselling sessions are tailored to suit your needs, and focused on helping you through the USM process and/or any other proceedings.
Where you require long-term counseling after completion of our inhouse sessions, we will help you find an external counselor or access to other rehabilitation services in Hong Kong.
If you are looking for counselling support, please contact us to make an appointment.
We help raise awareness to try and improve laws, policies, and practices to ensure that you are treated fairly in Hong Kong.
If you are interested in our advocacy initiatives, or would like to share your experiences or concerns as a refugee or migrant in Hong Kong, please contact us to make an appointment or email email@example.com.
Comments or Suggestions
If you have comments or suggestions about our services, you can discuss them with our staff. Please speak to your Justice Centre caseworker or contact us at firstname.lastname@example.org.
If you would like to make a complaint, please contact our Operations Manager Jessica Chan by email. By making a complaint, you are helping us improve. We will treat your complaint seriously and professionally, and provide you with a formal response. We will not stop helping you because you make a complaint.