I WANT TO KNOW HOW YOU CAN HELP ME

Who we are

Justice Centre Hong Kong SAR is an independent, non-governmental organisation with a small team of in-house lawyers, psychotherapists, social welfare caseworkers and community workers.

Who we can help

We can help you:

• If you are a refugee or migrant in Hong Kong, and
• you are afraid that something bad might happen to you in your home country, or
• you are afraid that something bad might happen to you in Hong Kong, or
• you are being forced to do something you don’t want to do in Hong Kong.

How we can help

Legal & Social Welfare Information

We can offer information about: 

• How to make a claim for protection in Hong Kong SAR under the Unified Screening Mechanism (USM).
• How to prepare your case; what to do and what to expect during/after you have made your protection claim.
• What to do if your protection claim has been rejected by HK Immigration and/or the Torture Claims Appeal Board/Non-refoulement Claims Petition Office.
• Basic services in Hong Kong SAR, legal aid, immigration, food, housing, healthcare, education, employment, getting married and having a family.
• How to find a lawyer to help you with your protection claim and other issues.
• Immigration options other than the USM, including dependent visas, voluntary repatriation, immigration to other countries, and leaving Hong Kong SAR.

If you are looking for information about the USM process, please visit our HK Asylum Guide.

For information that is not covered by the HK Asylum Guide or if you would like to speak to a Justice Centre caseworker, please contact us to make an appointment.

*We have continued to operate throughout the pandemic. For legal information and support during Covid-19 office closures, please email us at info@justicecentre.org.hk or send us a message on +852 6575 8245 (text message or WhatsApp) between 9:30am and 6:00pm from Monday to Friday.

In-depth Legal Support

We are a small team and can offer in-depth support to a limited number of people.

Our in-depth legal support includes a dedicated caseworker who will support you to prepare your case, and ensure you receive high quality legal representation throughout the USM process and other proceedings. 

Whether we can offer you in-depth legal support depends on a number of factors including: the merits of your claim; whether or not you already have a lawyer; what stage of the process you are at; whether you are able to understand and navigate the USM process yourself; whether you are particularly vulnerable and may need extra help.

Once you have met with a Justice Centre caseworker, she or he will let you know whether we can provide you with in-depth legal support.

If you are looking for legal support, please contact us to make an appointment.

Social Welfare Support

We offer in-depth social welfare support to a limited number of people. We focus on ensuring that your basic needs are met, including shelter and healthcare as well as education for your children.

If your protection claim has been substantiated, we may be able to help you with your permission to work application.

If you are afraid of being hurt by someone in Hong Kong SAR, we will help you find a safe place where you can then consider your options.

Where we cannot provide you with the support you need, we will help you find another organisation who can support you in Hong Kong SAR.

If you are looking for social welfare support, please contact us to make an appointment.

Counselling

We may be able to help you find a counsellor or access other rehabilitation services in Hong Kong SAR.

If you are looking for counselling support, please contact us to make an appointment.

Community Voices

We host community groups and leadership programmes to support refugees and migrants connect to and have a voice in Hong Kong society.

If you are interested in taking part in our community programmes or
would like to share your experiences or concerns as a refugee or migrant in Hong Kong SAR, please contact us to make an appointment or email info@justicecentre.org.hk.

Comments or Suggestions

If you have comments or suggestions about our services, you can discuss them with our staff. Please speak to your Justice Centre caseworker or contact us at info@justicecentre.org.hk.

If you would like to make a complaint, please contact our Operations Manager Jessica Chan by email. By making a complaint, you are helping us improve. We will treat your complaint seriously and professionally, and provide you with a formal response. We will not stop helping you because you make a complaint.