Social Welfare Assistant

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Social Welfare Assistant (Volunteer)

5 days per week for a minimum of 6 months (Applications for part-time work considered)

Responsibilities

  • Reviewing and actioning all incoming communications to the SW team (post, fax, telephone, email etc.);
  • Respond promptly to any client enquiries (often highly vulnerable people), and also that of other visitors, agencies etc. in a professional, sensitive and respectful manner;
  • Confirm and arrange appointments with clients and interpreters, and make appointment reminders as needed;
  • Developing and maintaining positive working relationships with NGOs, protection claimant communities, and other stakeholders in relation to Justice Centre’s activities;
  • Contributing to developing organizational strategy, networking with strategic partners, fundraising and development, and whole-of-office initiatives as needed;
  • Contributing to maintaining positive working relationships with the staff team and with HKSAR government, professional bodies, UNHCR, NGOs, and other stakeholders;
  • Manage office space reservations;
  • Ensure the organisation and tidiness of office – including coordination with reception area;
  • Coordinate and upkeep of Clio data collection and end of month statistical reporting for social welfare team
  • Contribute to Justice Centre’s social welfare management systems as well as monitoring and evaluation systems in terms of collection, verification, database entry, and filing of client data;
  • Assist with the coordination of intake and referrals for new and existing clients;
  • Maintaining the accuracy of client data and records on Clio;
  • Map the landscape for mental health services as well as the access points for claimants and the mechanisms for those access points;
  • Map issues that are not currently addressed in existing mapping of access to general medical services for claimants;
  • Carry out a literature review of mental health in general in Hong Kong with an emphasis on similar populations. Compare and contrast this with the public mental health systems in the UK, Canada, Australia and New Zealand
  • Keep up to date with social services available to clients and source potential new services; and:
  • Such other tasks as required for the support of the delivery of Social Welfare Services, when needed

Person specification

Essential

  • Studied social work, health (e.g. nursing, counselling), social sciences, international development, or other relevant fields;
  • Demonstrable excellent organizational and communications skills;
  • Cordiality and diplomacy;
  • Willingness to learn and develop new skills;
  • Ability to multi-task, good organisational skills and initiative;
  • Multicultural sensitivity and ability to work with people from different cultural backgrounds and across varying language barriers;
  • Ability to work independently whilst being a good team-player;
  • Demonstrated literacy in Excel, basic data entry and Outlook;
  • Fluency in verbal and written English; and
  • Legal right to work in Hong Kong.

Desirable

  • Fluency in Cantonese.
  • Fluency in another language such as French, Arabic, Somali, Urdu, Sinhala or Bangla would be a considerable asset.
  • Experience working with vulnerable people in a professional setting.

For more information, or to apply please e-mail your CV and statement of interest to raquel@justicecentre.org.hk with the subject line ‘Social Welfare Assistant’ by March 29th 2019.

Development Manager

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This is an exciting and rewarding opportunity for a seasoned fundraising professional looking for a flexible and part-time working arrangement within a close-knit creative and dynamic team.  

The Development Manager will play a key role in contributing to Justice Centre Hong Kong’s ambitious strategy to raise vital funds for our direct services and programmes to protect the rights of refugees, survivors of torture, human trafficking and forced labour. 

Our Vision 

We envision Hong Kong as a fair and inclusive society where even the most marginalised enjoy fundamental rights and access to justice. Justice Centre Hong Kong is an independent, non-profit, human-rights organisation working to protect the rights of Hong Kong’s most vulnerable migrants – refugees, victims of forced labour and human trafficking and survivors of torture. Justice Centre undertakes evidence based research which is used in advocacy to strengthen the rule of law in Hong Kong. We envision an inclusive, just society where people from all countries of origin enjoy dignity, human rights and access to justice in Hong Kong. Justice Centre is not affiliated with any religious or political organisation and does not receive any government funding. Justice Centre provides free legal, psychosocial and torture rehabilitation services for our service users, as well as capacity building for wider civil society regionally.  

Our Mission 

We enable our clients to access their rights through legal and psychosocial support, policy, advocacy and research. 

We are looking for an enthusiastic individual with meticulous attention to detail who has experience in donor acquisition and retention, writing successful bids and managing a portfolio of donors/clients. The scope of the role is flexible according to the skills and experience of the successful candidate and their availability. 

Applications are welcome from candidates who have a background in sales and marketing, NGO or corporate fundraising and grant-writing. 

This is a 3 day/week part-time position with a competitive NGO salary commensurate with experience. Some evening work will be required, but compensated through Time Off in Lieu (TOIL). Generous annual leave, MPF and private health insurance are also provided. 

 Job Requirements / Responsibilities: 

The Development Manager will work closely with and report to the Head of Fundraising and Development to deliver a fundraising strategy that supports the development of Justice Centre Hong Kong. Activities may include but are not limited to: 

  • Manage a portfolio of accounts by maintaining relationships with current donors (including family foundations, international funders and trusts) through timely, regular and accurate reporting. 
  • Secure grants to garner new long-term funding (3-5 years) for advocacy and core service delivery work by researching, identifying and applying to apply to potential grant bodies.  
  • Support individual regular giving by promoting Justice Centre Hong Kong’s online giving platform, and by working with the wider Fundraising and Development team to produce and disseminate communications and materials which encourage individual giving and fundraising events by individuals.   
  • Use Justice Centre’s CRM system to log all grant and donor-related information as part of an effective donor relations management strategy. 
  • Input into Justice Centre’s social media and communications and promote Justice Centre using own professional social media handles. 
  • Support Project Managers in the timely implementation of funded projects and regular and accurate data collection.   
  • Support the wider Fundraising and Development team to create and deliver online fundraising appeals.  
  • Perform other duties as assigned by the Head of Fundraising and Development and/or ED 

Key skills and qualifications 

Essential 

  • At least 5 years’ experience in one of the following roles in either the NGO or corporate sector: marketing, sales, fundraising or grant-writing; 
  • University degree from a recognized institution; 
  • Proven track record of acquisition and retention of supporters/clients or funds raised. 
  • Strong writing, editing, presentation and relationship management skills, including the ability to engage with senior-level stakeholders and corporate partners; 
  • Self-starter, highly motivated and resourceful problem solver, with a strong attention to detail; 
  • Well-connected and expert networker; 
  • Organised project manager with strong planning, budgeting and financial management skills 
  • Use of CRM databases such as Salesforce; 
  • Excellent written and verbal communication skills in English.
  • Commitment to 3 days per week (during office hours, occasionally evenings may be required). 

Desirable 

  • Knowledge of spoken and written Cantonese is an advantage. 
  • Experience of human rights and working with the NGO sector an advantage.
  • Knowledge of the corporate sector in Hong Kong.

HOW TO APPLY: 

Please e-mail your CV and statement of interest to jobs@justicecentre.org.hk with the subject line “Development Manager” by 11:59pm on Thursday 28 February 2019. 

Legal Assistant (Volunteer)

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This is a full time volunteer position for those with a passion for refugee and human rights law. Volunteers will develop legal and practical expertise and provide a valuable contribution to the Legal Services of Justice Centre Hong Kong, and to our clients.

 Duration of position:

It is a structured placement for a minimum of 6 months with detailed training and supervision provided. Ideally it is a full time position but part time and more flexible arrangements will be considered.

LA’s will become involved in tasks in connection with legal casework; provide file management; and act as the first point of contact for the organization in-person, on the phone, and via email. You would therefore play a critical role in client and external relations.

Responsibilities

  • Reviewing and actioning all incoming communications to the Legal team (post, fax, telephone, email etc.);
  • Respond promptly to any client enquiries (often highly vulnerable people), and also that of other visitors, agencies etc. in a professional, sensitive and respectful manner;
  • Confirm and arrange appointments with clients and interpreters, and make appointment reminders as needed;
  • Training and supervision of any volunteers as appropriate;
  • Co-ordinate and assist with client and stakeholder events including managing materials, guest lists, venues, catering, and post-event evaluations;
  • Developing and maintaining positive working relationships with NGOs, protection claimant communities, and other stakeholders in relation to Justice Centre’s activities;
  • Contributing to developing organizational strategy, networking with strategic partners, fundraising and development, and whole-of-office initiatives as needed;
  • Contributing to maintaining positive working relationships with the staff team and with HKSAR government, professional bodies, UNHCR, NGOs, and other stakeholders;
  • Assist with office space reservations;
  • Ensure the organisation and tidiness of office – including coordination with reception area;
  • Co-ordinate and upkeep of Clio data collection and end of month statistical reporting for Legal Services;
  • Liaise with interpreters, attend to interpreter matters, keep an up-to-date record of interpreter details and co-ordinate interpreter invoicing and payroll;
  • Contribute to Justice Centre’s legal and file management systems as well as monitoring and evaluation systems in terms of collection, verification, database entry, and filing of client data;
  • Assist with the coordination of intake and referrals for new and existing clients;
  • Such other tasks as required for the support of the delivery of JCHK’s Legal Services, as requested by the Legal Services Manager;
  • Maintaining the accuracy of client data and records on Clio; and
  • To attend all relevant staff meetings.

Essential

  • Demonstrable excellent organizational and communications skills;
  • Cordiality and diplomacy;
  • Willingness to learn and develop new skills;
  • Multicultural sensitivity and ability to work with people from different cultural backgrounds and across varying language barriers;
  • Ability to work independently whilst being a good team-player;
  • Demonstrated literacy in Excel, basic data entry and Outlook;
  • Fluency in verbal and written English; and
  • Legal right to work/volunteer in Hong Kong.

Desirable

  • Fluency in Cantonese.
  • Fluency in another language such as French, Arabic, Somali, Urdu, Sinhala or Bangla would be a considerable asset.
  • Experience working with vulnerable people in a professional setting.
  • An opportunity to gain experience of client facing legal work under close supervision and with detailed training from our expert team of refugee lawyers; the chance to learn more about refugees in Hong Kong, and to contribute to rewarding human rights work.

Please e-mail your CV and statement of interest to pritika@justicecentre.org.hk with the subject line ‘LAV.’

Unfortunately, due to the high level of interest in our organisation, we are only able to reply to shortlisted applicants.

Justice Fellow (Legal)

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Terms of Reference

Purpose of position:

The Justice Fellow (Legal) is a position created to develop public interest law capacity in Hong Kong.

Fellows are provided with extensive training and supervision to develop expertise and practical experience in the area of refugee and human rights law. They will provide a valuable contribution to Justice Centre’s Legal services, and to the operation of Justice Centre’s pro bono partner programme.

Duration of position: 

6 to 12 months, ideally starting in July or August.

Reporting relationships: 

The Justice Centre Fellow is managed by the Legal Services Manager (‘LSM’).

Responsibilities:

  • Conduct interviews with claimants, conduct legal and factual (including country of origin) research, and write interview- and research-based reports;
  • Contribute to developing claimant service information and processes, developing and delivering training, and assigning, supervising, and reviewing work by pro bono partners as part of the overall Justice Centre Legal Service programme (‘LS’);
  • Contribute to Justice Centre’s monitoring and evaluation system;
  • Contribute to maintaining positive working relationships internally and externally;
  • Advise and collaborate with the Policy, Research and Advocacy team (‘PRA’) on trends, potential test cases, and breaking issues arising from case work which should be taken forward through policy, advocacy, research and/or other communications functions;
  • Advise the PRA team and, as appropriate, external lawyers and NGOs of important legal developments in the human rights and asylum law field;
  • Contribute based on expertise drawn from LS to the development of Justice Centre’s policy PRA strategy;
  • Prepare and deliver trainings to protection claimants, partner organizations, pro bono lawyers, and others as determined by the LSM; and
  • Perform other duties as assigned by the LSM and/or Executive Director.

Essential:

  • Law graduate (LLB, LLM, JD or Graduate Diploma in Law)
  • Demonstrated ability to work independently and to mentor others;
  • Excellent organisational skills;
  • Excellent presentation skills;
  • English fluency, written and verbal;
  • A demonstrable passion and commitment to human rights.

  Desirable:

  • Experience in refugee and/or human rights law;
  • Knowledge of the HK legal system (and the USM);
  • Experience working with vulnerable people;
  • Fluency in spoken and written Cantonese

The position is unpaid, with the successful candidate bringing his/her own funding. Justice Centre will sponsor fellows for 6 to 12-month training visas.

Please e-mail your statement of interest and CV to jobs@justicecentre.org.hk with the subject line ‘Justice Fellow (Legal).’ Applications will be accepted on a rolling basis.

Rock for Justice

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JUSTICE-01-01 (2)To celebrate World Refugee Day on 20 June, we are proud to present Rock for Justice, a live music event, kindly hosted by Orange Peel and generously co-sponsored by Freshfields Bruckhaus Deringer, Lexis Nexis and Macquarie.

This promises to be a fun evening, with headline acts Sakofa Drummers, ShumKing Mansion, Dowa Towa and Miss Cathy & the Sideburns. There will be a Lucky Draw with some great prizes too.

Date and Time: 6:00pm to 11:30pm on Monday 20 June

Venue: Orange Peel, 2/F, 38-44 D’Aguilar Street, Central.

Tickets: $300 in advance / $350 on the door.

Ticket price includes one glass of wine. All funds raised will support our work.

This event is supported by Purple 9 Wine, Sennheiser, Sideways and The Underground.

 

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Contact

T (852) 3109 7359
F (852) 3422 3019
info@justicecentre.org.hk